Summary
My professional passions lie in customer service and communications. I have a versatile skillset and a varied range of interests, combining
technical know-how with a customer-first mindset. I enjoy troubleshooting and constantly look for ways to make things more
usable, accessible, and inclusive.
You can download a compact version of my CV here: [EN] [FI]
Recommendation letters are available on request.
Skills
- Community relations
- Customer service
- Social media
- Copywriting
- Image editing
Personal
- Team player
- Attention to detail
- Independent
- Helpful
- Can-do attitude
- Fast learner
Languages
- Finnish – native
- English – fluent
- German – beginner
- Swedish – beginner
Software
- Adobe CS
- Microsoft Office
- Slack
- Miro
- Jira
- Git
- OBS
Services
- WordPress
- Google Analytics
- Hootsuite
- Eventbrite
- Mailchimp
Social Media
- TikTok
- Twitch
- Discord
Work Experience
2023 – 2024 1st Line IT Sales/Support Engineer
PCSpecialist
Provided technical support and sales advice for
customers via emails, live chat, and phone calls.
2022 Marketing/Community Manager
Resistance Games
Planned and executed all social media & marketing
efforts, independently, and in cooperation with the
publisher.
2017 – 2018 Game Educator (Pelitaito)
Ehyt ry
Educated primary school students on game culture and
healthy gaming habits.
2015 – 2016 Freelancer
Intervisio
Wrote game reviews for the Tilt.fi website and TV
program.
2013 – 2014 Community Manager
Tribe Studios
Various roles, emphasis on web development (design,
front-end, maintenance) as well as customer service
and community management.
2010 – 2013 Game Admin
Dodreams
Various roles, emphasis on web development as well
as customer service and community relations.
Volunteer Work Experience
Nörttitytöt is a Finnish community blog by geek women and gender minorities on various topics: games, literature, science, comics, movies, and more. Founded in 2011, the blog had around 100 bloggers and 15 000 monthly views at the time I was involved.
2014 – 2016 Editor
In charge of editing and coordinating articles in the
Games category. In addition to editor duties, I was
involved in organizing various events and managed the
blog community with the other editors.
IGDA Finland is the Finnish chapter of the International Game Developers Association. IGDA Finland promotes the development of careers and professional skills of individual game developers based in Finland and develops further the international recognition of the Finnish game
developer community.
2022 – 2023 Volunteer (Oulu)
I mainly handled the hub’s social media, managed
events on Eventbrite, and helped organise the live
events.
2015 – 2016 Media Team Lead (Helsinki)
Development of both internal and external
communications.
2014 – 2015 Editor-in-Chief (Helsinki)
I was responsible for coordinating all communications
from event invites and articles to posters and
photography.
Education
2008 – 2010 Media Assistant (audiovisual communications,
emphasis on 3D)
Hyria
2001 – 2004 High School
Kärkölän lukio / Aurajoen lukio
Courses
2017 Game Educator Training (Pelitaito)
Ehyt ry
2016 Memory and Movies: Explaining the Psychology of Memory Through Films
Coursera
2016 Learning How to Learn: Powerful mental tools to help you master tough subjects
Coursera
2016 – 2020 Engineer, Programming (unfinished, 59/240 academic
credits)
Oulu University of Applied Sciences
2006 – 2008 Engineer, Programming (unfinished, 75/240 academic
credits)
Jyväskylä University of Applied Sciences
Positions of Responsibility
- 2015 – 2016 IGDA Finland ry, secretary
- 2015 – 2016 Nörttitytöt ry, board member
Other Activities
2018 – 2022 Twitch/Discord moderator
Over the years, I have volunteered my time as a moderator for several content creators on Twitch, participating in their moderation teams both while they are live on Twitch and between streams on Discord.
2014 – 2015 Activist
Ei vihapuheelle (No Hate Speech) / Plan Suomi
I participated in several activist training weekends and raised awareness of the movement’s agenda.
2013 Activist
Game Over Hate
I participated in a week-long conference focused on finding means to combat hate speech online and in video games.